top of page

PRIVACY POLICY

 

At Prime Power, your privacy and trust are extremely important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit or shop on our website.

​

1. Information We Collect

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details when you place an order.

  • Browsing Data: IP address, browser type, device information, and pages visited for website optimization.

  • Cookies: Small data files stored on your device to enhance website functionality and personalize your experience.

​

2. How We Use Your Information

  • To process and fulfill your orders.

  • To send you order updates, confirmations, and shipping information.

  • To respond to your inquiries and provide customer support.

  • To improve our website, products, and services.

  • To send occasional promotional emails (only if you have opted in).

​

3. Information Sharing

  • We do not sell, trade, or rent your personal information to third parties.

  • We may share limited information with trusted partners (such as payment processors and shipping companies) to complete your transactions.

  • We may disclose information if required by law or to protect our legal rights.

​

4. Data Security

  • We implement strong security measures to safeguard your personal data, including encryption and secure server hosting.

  • However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

​

5. Your Rights

  • Access & Correction: You can request to view or correct your personal information at any time.

  • Opt-Out: You can unsubscribe from marketing emails using the "unsubscribe" link provided in our emails.

  • Data Deletion: You may request the deletion of your personal information, subject to any legal or operational obligations.

​

6. Cookies Policy

  • We use cookies to:

    • Enhance your shopping experience.

    • Understand how you interact with our website.

    • Deliver relevant promotions.

  • You can manage or disable cookies through your browser settings.

​

7. Third-Party Services

  • Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

  • Payment processing is handled securely by trusted providers (e.g., PayPal, Stripe).

​

8. Changes to Our Privacy Policy

  • We may update this Privacy Policy occasionally. Updates will be posted on this page with the "Last Updated" date.

bottom of page